The Party Favers

Satisfaction Survey


Event Date: Saturday, May 19, 2007
Event Type: Foster Parent Appreciation
Event Location: Cabazon, CA
Event Staff: Scott Faver
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Lighting Effects: N/A
Equipment Appearance: Good
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? Scott, I spent an additional $4,000 on projector screens and equipment that I wasn't made aware would be needed until the day before the event. I realize it is difficult to guess what you will need until you see the facility. Is there a way to resolve this?
Additional comments or suggestions?
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Gary Knapp, Riverside County DPSS
Email: grknapp <at> riversidedpss.org
Phone: (951) 358-4067

Survey Submitted on Thursday, May 31, 2007